tb111 Terms and Conditions

1 Introduction and Applicability

tb111 is an online gaming and betting platform that provides services for users in Bangladesh. These terms and conditions ("Terms") apply to the tb111 website, mobile platform and all related services. These Terms form a legal agreement effective between tb111 and you (the user).

By creating an account on the platform, playing games, placing bets or using any service, you are fully accepting these terms. If you do not agree with any part of these terms, please refrain from using our platform.

2 Age Restriction and Eligibility

You must be at least 21 years old to use the tb111 platform. This platform operates for those aged 21 and above only. The following persons are not eligible to use this platform:

• Any person under the age of 21.
• Those who have previously been banned or suspended from tb111.
• Those who are ineligible to use the platform under applicable law.
• Those who have voluntarily restricted their own gaming activity.

By registering an account, you confirm that you meet all of the eligibility criteria above. tb111 may request official documents for age verification at any time.

3 Account Registration and Management

Each user may create only one personal account. Creating multiple accounts ("duplicate accounts") by the same person is strictly prohibited. The following conditions apply to account registration:

• All information provided at the time of registration must be true, accurate and complete.
• It is the user's responsibility to keep their account password and login details completely confidential.
• tb111 must be notified immediately of any unauthorized use of the account.
• Operating an account in the name of or on behalf of a third party is not permitted.
• Any changes to personal information must be updated immediately.

tb111 may request completion of an identity verification (KYC) process when necessary. If verification is not completed, some account functions may be restricted.

4 Deposit and Withdrawal Policy

The following conditions apply to financial transactions on tb111:

• Minimum deposit amount: ৳200 for each method.
• Minimum withdrawal amount: ৳800.
• Withdrawal processing time: Within 30 minutes to 3 hours.
• Supported payment methods: bKash, Nagad, Rocket, Upay.

A user may only deposit and withdraw using a payment account registered in their own name. Transactions using third-party accounts are not permitted and such transactions may be cancelled.

tb111 complies with anti-money laundering regulations. In the case of unusual transaction activity, tb111 may conduct an investigation and place transactions on hold.

5 Bonuses and Promotional Offers

tb111 provides various bonuses and promotional offers from time to time. The following general terms apply to these offers:

• Welcome bonus: 100% bonus on the first deposit up to ৳20,000, with a 15x wagering requirement.
• Each bonus offer has its own specific terms and conditions as stated in the offer description.
• The applicable wagering requirement must be met before bonus funds can be used.
• A bonus may be claimed once only, unless the offer states otherwise.
• If evidence of bonus abuse is found, the relevant bonus will be cancelled.
• tb111 reserves the right to modify or discontinue any bonus offer at any time.

The conditions for receiving weekly cashback under the VIP program can be found in the relevant VIP tier description. The tiers are: Bronze — up to 0.2% weekly cashback; Silver — up to 0.4%; Gold — up to 0.6%; Platinum — up to 0.8%.

6 Fraud and Prohibited Activity

tb111 is committed to maintaining a fair and safe gaming environment for all users. The following activities are strictly prohibited:

• Any form of fraud, deceptive activity or system manipulation.
• Abuse of the bonus system or collecting bonuses through multiple accounts.
• Exploiting any technical error or bug to gain an unfair advantage.
• Attempting to influence game outcomes by colluding with other users.
• Use of automated software, bots or unauthorized programs.

If such activity is detected, tb111 reserves the right to immediately suspend or close the account, withhold deposited and won funds, and take legal action.

7 Betting Rules and Restrictions

The following rules apply to betting activity on tb111:

• Each game has its own minimum and maximum bet limits which are displayed in the game interface.
• Once a bet has been placed and a game has started, it cannot be changed or cancelled.
• If the outcome of a game is uncertain due to a technical issue, a decision will be made in accordance with the applicable game rules.
• In sports betting, if an event is cancelled, the relevant bet will be considered void and the bet amount will be refunded.

8 Technical Issues and System Failures

If a game is interrupted due to loss of internet connection or any other technical issue, tb111 will take the following steps:

• Game history and bet information will be stored on the server.
• Game results will be determined according to system logs.
• If an incorrect payout is displayed due to a software error, tb111 reserves the right to pay the correct amount.

tb111 ensures fair and verifiable gaming through its software partners and game providers. All results displayed are governed by a server-side random number generator (RNG).

9 Approved Game Providers

Games from various internationally recognized game providers are available on the tb111 platform. Our partner providers include Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, Ezugi and many more. Each game provider's own rules and terms apply. In the event of any dispute, the rules of the relevant game provider will be followed.

10 Limitation of Liability

tb111 will not bear any liability in the following circumstances:

• Losses arising from negligence or improper conduct on the part of the user.
• Losses caused by the actions or software of a third party.
• Losses caused by loss of internet connection or any other communication issue.
• Interruptions or losses caused by any reason beyond our control (act of God, war, strikes, etc.).
• The outcome of any decision made in reliance on the accuracy of information provided.

In any circumstance, the total liability of tb111 will not exceed the amount of funds held in the relevant user's account.

11 Intellectual Property and Copyright

All content, designs, logos, graphics, software and other materials on the tb111 platform are the intellectual property of tb111 or its licensors. The following activities are strictly prohibited:

• Copying, distributing or publishing tb111 content without prior permission.
• Attempting to reverse engineer tb111 software.
• Using tb111's brand or trademarks without authorization.

12 Privacy and Data Protection

tb111 gives the highest importance to protecting users' personal information. All transactions and personal data are secured by SSL encryption. To learn more about our privacy policy, see the Privacy Policy page. Users' personal information is not sold or transferred to third parties, however information may be shared with relevant authorities in cases of legal obligation or fraud investigation.

13 Responsible Gaming Policy

tb111 believes in responsible gaming. We encourage users to develop healthy and controlled gaming habits. To this end:

• Users can set their own deposit limits, session time limits and loss limits.
• The option to self-exclude an account temporarily or permanently is available when needed.
• Support services are available for those affected by gaming problems.

For more details on responsible gaming, see the Responsible Gaming page. If signs of gaming addiction appear, contact our 24/7 live chat support immediately.

14 Account Closure and Termination of Service

tb111 reserves the right to close a user's account in the following circumstances:

• If any provision of these terms is violated.
• If evidence of fraud or deceptive activity is found.
• If prolonged inactivity is observed on the account.
• Due to legal or regulatory obligations.

Users may also request closure of their account at any time. Any valid balance at the time of account closure will be returned in accordance with the applicable terms.

15 Dispute Resolution

In the event of any dispute or complaint, the following process will be followed:

• Step 1: The user will contact our customer service team directly.
• Step 2: If the matter is not resolved at the first point of contact, a detailed complaint must be sent to [email protected].
• Step 3: After receiving the complaint, tb111 will conduct a proper investigation and communicate a decision within a reasonable time.

In all disputes, tb111's system logs and records will be considered as final evidence. During dispute resolution, tb111's decision will be considered final and binding.

16 Changes to Terms

tb111 reserves the right to change, amend or update these terms and conditions at any time. In the event of significant changes to the terms:

• The date of the change will be updated on this page.
• Users may be notified of important changes via their registered email.
• Continuing to use the platform after any changes will be considered as acceptance of the new terms.

Users are advised to visit this page regularly at their own discretion to stay informed of updates.

17 Contact and Support

If you have any questions or need clarification regarding these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Support in Bengali is available 24/7.
• Service Hours: Around the clock — Bangladesh Standard Time (BST, UTC+6).

Also visit our other important pages: Privacy Policy, Responsible Gaming, and FAQ.