tb111 FAQ —
All your questions answered here

To open an account at tb111, you will need an active mobile number, a unique username, and a strong password. You must also provide your date of birth during registration, as this platform is only for those aged 21 and above. Registering with accurate information will help you avoid any complications with transactions later on.

No. According to tb111's policy, each person may only operate one account. Attempting to open multiple accounts using the same device, mobile number, or payment method may result in all accounts being suspended, and any deposited funds may be at risk of forfeiture. One account is all you need for fair and responsible gaming.

Click the "Forgot Password?" option on the login page. A verification code will be sent to your registered mobile number. Enter the code and set a new password. The whole process takes just a few minutes. If you run into any trouble, let our 24/7 live chat support know and we will assist you promptly.

tb111 may request identity verification for large withdrawals or when claiming certain bonuses. In such cases, you will need to submit a clear photo of your National ID (NID) or passport. The verification process is generally completed within business days. This is an important step to ensure the security of your account.

Deposits from bKash to tb111 are generally instant — in most cases, the balance is added to your account within just a few seconds to two minutes. During periods of network congestion, it may take up to 10 minutes. The minimum deposit amount is ৳200. If your balance has not appeared after depositing, contact live chat with your transaction reference number.

Yes. Nagad is one of the supported payment methods at tb111. It can be used for both deposits and withdrawals. The minimum deposit limit is ৳200 and the minimum withdrawal limit is ৳800. The process is straightforward and no additional fees are charged by tb111.

Withdrawals at tb111 are generally processed within 30 minutes to 3 hours. Most requests are completed within this timeframe. If a verification process is ongoing, it may take additional time. Our payment team remains active at night and on holidays as well.

For all payment methods (bKash, Nagad, Rocket, Upay), the minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳800. These limits are the same across all methods. If a separate charge applies for any method, check the details on the tb111 page before depositing or withdrawing.

Yes, both Rocket and Upay are supported at tb111. So those who do not have a bKash or Nagad account can also transact with ease. The minimum deposit limit is ৳200 for all methods. For safe and hassle-free transactions, always use a mobile banking number registered in your own name.

If a withdrawal request is still pending, you may ask for it to be cancelled through live chat. However, once it has been approved, it can no longer be reversed. It is recommended to carefully check the amount and method before submitting a withdrawal request.

To bet on Bangladesh Premier League (BPL) matches, first log in to your tb111 account and go to the cricket section. From there, select the BPL series, choose the match you want, and enter your amount in the market you wish to bet on (match winner, toss, top run scorer, etc.). Both pre-match and live in-play options are available.

RTP (Return to Player) is a game's long-term return rate — that is, the percentage of all money wagered in a game over time that is returned to players on average. A higher RTP means better average returns, but it is not a guarantee of winning. Volatility refers to the variation in the frequency and size of wins — high volatility games pay out less often but in larger amounts.

Yes, tb111's live casino games run fully smoothly on mobile browsers. Live dealer games from Evolution Gaming and Ezugi, such as live roulette, blackjack, and baccarat, are available on mobile with clear video streaming. For the best experience, a fast internet connection (4G/5G or Wi-Fi) is recommended.

tb111 uses content only from accredited game providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, Microgaming). Games from these providers are tested by independent third-party auditors and powered by a Random Number Generator (RNG), which keeps every outcome completely random.

Yes. You can bet on ICC T20 World Cup, IPL, and other international cricket tournament matches in the cricket section of tb111. Various markets are available including match winner, series winner, top runs, and number of wickets. Live in-play betting is also active during major tournaments.

tb111's welcome bonus is 100% of your first deposit up to ৳20,000. That means if you deposit ৳5,000, you get an extra ৳5,000 as a bonus. To receive the bonus, open a new account and make a minimum first deposit of ৳200. The bonus will be added automatically. The wagering requirement for this bonus is 15 times.

The wagering requirement is the number of times you must bet the bonus amount before you can withdraw it. The wagering requirement for tb111's welcome bonus is 15x. Example: if you receive a ৳2,000 bonus, it becomes withdrawable after you place a total of ৳30,000 (2,000 × 15) in bets. Not all games may contribute equally to the wagering calculation.

When you register at tb111, you are automatically placed at the Bronze level and start enjoying weekly cashback benefits. By playing regularly and making deposits, you can move up to Silver, Gold, and the highest level, Platinum. The cashback rate increases at each level — from 0.2% at Bronze up to 0.8% weekly cashback at Platinum.

tb111 VIP members receive their weekly cashback added to their account on a set day each week. The cashback rate depends on your VIP level — Bronze 0.2%, Silver 0.4%, Gold 0.6%, and up to 0.8% at Platinum. Cashback is added directly to your balance and can be withdrawn subject to specific conditions.

Yes, but funds earned from a bonus can only be withdrawn after meeting specific wagering conditions. For the welcome bonus, withdrawal is possible once 15x wagering has been completed. The conditions for cashback and other promotional bonuses may differ — see the terms and conditions page for details.

tb111 keeps all personal and financial information protected using SSL encryption technology. Your password is stored in hashed form and cannot be seen by any staff member. We never sell your personal information to third parties. Read our privacy policy for more details.

No. tb111 is for people aged 21 and above only. Date of birth is verified during registration and accounts for minors are not approved. If you suspect that a minor has attempted to open an account, guardians can notify our support team.

Yes. tb111 offers a Self-Exclusion or self-restriction feature. You can choose to keep your account closed for a set period (such as 1 week, 1 month, or permanently). To make this request, contact us via live chat or email at [email protected]. Responsible gaming is very important to us.

Yes. tb111 believes in responsible gaming. Our responsible gaming page includes signs of addiction to watch for, tips on setting limits, and information on expert help. If you feel that gaming is getting out of your control, please speak with our support team or a professional counselor.

Change your password immediately and email us at [email protected] or contact our 24/7 live chat. Our security team will help temporarily lock the account and review any unauthorised transactions. To stay safe in the future, never share your password with anyone.

tb111's customer support is available in English 7 days a week, 24 hours a day. The fastest assistance is available through live chat. To contact us by email, write to [email protected]. We are active at any time of day or night according to Bangladesh Standard Time (BST, UTC+6).